Melissa is awesome!! Such great customer service and a wonderful experience!! We will definitely be referring simply self storage to friends and family, as well as using you guys for our storage needs in the future!! We really appreciate the help from Melissa, she is very informative and knows what she is doing. We will be back because of her!! Thank you for having such a great employee, I hope she is already a manager, if not she should be!!
Melissa helped my wife with renting a storage at this place probably one of the most friendly and professional people I have dealt with in a long time. Because of my experience helping her move into Simply Self Storage I decided to use Simply Self Storage for my business's storage as well. People like Melissa are the deciding factor when it comes to who I will do business with thank you again for all your help professionalism and great conversation!
I definitely have found cheaper storage facilities, but I was in a hurry to get my things quickly moved from a different storage facility that was trying to rip me off. I didn't feel that I received that type of treatment here, so I would definitely recommend it to anyone looking for quality over quantity.
Couldn't make it out here to pay my bill for a while but every call that I got from Melissa was always courteous and positive never harassing or rude I always felt like she had more concern for making sure that we were happy here. When I did make it in she notified me that some of the units had been water damaged and of course mine was one of the affected units she promptly gave me all of the relevant insurance information and let me know how to proceed. It's nice to feel that we have someone on our side who actually cares and sees people as more than just customers. I'm definitely glad I chose Simply Self Storage and this location in particular rather than anywhere else! thanks again Melissa!
Needed to find an affordable and convenient rental property close to my home... I was so agitated and anxious worrying about the rental process and the security of the facilities.. the lady in charge a young woman named Melissa was able to assuage all my doubts and trepidations. She was very personable and helpful! I would recommend Simply Self Storage to ANYONE who needs to store their belongings in a safe and secure location.
Customer service is all around spot on, and while Melissa is really nice, I got sold to this facility by a different gal who is very very personable. I don't think she's with the facility anymore, unfortunately. Thankfully my unit has always been dry, despite its low altitude in the scope of the storage lot. I didn't know that flooding could even be an issue, so I'm glad I decided to take the time to read some other reviews!
Simply Self Storage is a US Storage based in Raytown, Missouri. Simply Self Storage is located at 9624 E State Rte 350, Raytown, MO 64133, USA.
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