Ian makes every visit so enjoyable! He is accommodating and always wants the best for your financial future. I followed him to this branch from a branch off of Stateline Rd.
The wait here is always awful and has nothing to do with the tellers except that there is not enough of them. Always outrageously busy. They closed the drive through which is extremely inconvenient for the busy working class (almost everyone who banks there) and im asked every time i go in if i want to use the atm inside. There is clearly a reason i didnt use the atms outside if im in the bank. I feel bad for the people banking there along with the staff. I fear there will be no bank left soon (and no jobs there) if they keep up this electronic push. The online banking and atm only may work in other parts of the country but its not working here.
Worst and the manager is an Ass
I set a private appointment today to discuss my accounts and when I arrived at the Raytown, MO location the guy expected me to sit in the lobby and discuss this with him. I asked if we could go into the empty office beside his desk and he said "no my computer is right here". I told him I wasn't going to discuss private banking information out in the open and he merely said "I'm sorry". So I said "this isn't going to work for me" and walked out. This is balderdash! If I wanted a public disclosure of my private banking information I would post it all on social media. This man is a very poor representative of Bank of America. I have visited 2 other Kansas City metro area branches and both invited me into private offices without me having to ask. The Raytown location is closest to my home but I won't be going back there and recommend that no one else does either. With all the branch closings you'd think this branch would try harder to meet their customers' needs especially when it's so easy to go to an empty office with a computer that could be logged into, just like any computer in the world with internet. I arrived 13 minutes before my appointment with on one else waiting and the guy idle. It would've taken him all of 5 minutes to go the empty open door office, boot up and log in. With all of the security breaches today you'd think this branch would be a lot more concerned about protecting their customers' private information as well.
Second time I’ve been in this bank this week and only one person working the teller station when there isn’t a drive through either!! This is completely unbelievable. I have been standing in line since 9am and I’m still in line at 9:30!!
Bank Of America Financial Center is a US Bank based in Raytown, Missouri. Bank Of America Financial Center is located at 10100 E Highway 350, Raytown, MO 64138, USA.
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