Shawna at Raytown Branch was a life saver today! Extremely helpful and pleasant! Went above and beyond with her customer service! We've will continue our banking at Commerce!
Slowest branch I have ever been to. I’m not sure if it’s a staffing issue or a training one. The teller I just worked with told me to “sign this” and walked away but neglected to give me a pen to do so. Inconsistent. Some ask for my license, most don’t. I don’t know if it’s a requirement or not but they all need to be on the same page. The ATMs NEVER WORK. I don’t trust them anymore and no longer use them. I only go to this branch when I have to because it is conveniently located but it is never a fast stop and I usually go out of my way to go to another.
Don't even waist ur time going to this branch worst bank tellers are extremely rude! will pull out my corporate accounts from these guys, no one deserves to be treated like that.
WORST BRANCH EVER!!! ONLY GO TO THIS BRANCH IF IT IS YOUR LAST RESORT... HOWEVER NEVER DEPOSIT A CHECK AT THIS LOCATION. THEY'RE ALWAYS TRYING TO PUT A 7 DAY HOLD ON CHECK DEPOSITS. The 1st time it happened, their excuse was the check was so large they wanted to make sure it cleared... I understand that. The 2nd time I had triple the amount of the check in my account & they still placed a 7 day hold on the check. I thought that was crazy but I didn't worry about it since I wasn't in any financial hardship. However, the 3rd time it became a problem. Especially when they couldn't give me a legitimate reason why they're placing it on hold. I called customer service to see if i had a hold on my account or if it was a reason that my checks had to be held for 7 days & they couldn't find anything in the system. I ended up asking for my check back and going to another location where I had no problems.
Shawna Burns is manager at this location and she save. My account from a major future fraudulent charges up $2,000. I devote my life to her knowing I will never ever get to repay for her services.
Commerce Bank is a US Bank based in Raytown, Missouri. Commerce Bank is located at 6705 Blue Ridge Blvd, Raytown, MO 64133, USA.
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